Nintex Gateway for NWC/NAC

Troubleshooting "Tenant Name Does Not Exist" Error in Nintex Gateway

Key Points:

  • Prerequisite: Install Nintex Gateway before creating connections.
  • URL Accessibility: Ensure required URLs are accessible from the server.
  • Proxy Configuration: Verify proxy settings if applicable.
  • Tenant Name Verification: Test tenant name with PowerShell.
  • AAD SSO Considerations: Allow server access to SSO URLs for federated or SSO-enabled AAD.

Troubleshooting Steps:

  1. Verify Installation: Confirm Nintex Gateway is installed.
  2. Check URL Accessibility:
    • Contact IT to verify accessibility of:
      • *.workflowcloud.com
      • Region-specific <region>.nintex.io (e.g., eu.nintex.io)
      • gbo-cli-vib.nintex.io
      • cdn.auth0.com
      • nintex-portal.auth0.com
      • Region-specific *.servicebus.windows.net (e.g., gwyprd01rlyneu01.servicebus.windows.net)
  3. Address Proxy Settings: Configure Nintex Gateway for proxy if needed: https://community.nintex.com/automation-cloud-42/nintex-gateway-proxy-configuration-14776
  4. Test Tenant Name: Run PowerShell on the server:
    PowerShell
    Invoke-WebRequest -Method HEAD -Uri https://tenantname.workflowcloud.com
    Use code with caution. Learn more
  5. Allow SSO Access (if applicable): Grant server access to SSO URLs.

Additional Resources:

If issues persist, consult Nintex support for further assistance.

Comments

Post a Comment

Popular posts from this blog

Blocking Error during K2 5.6 Server migration

  Error Encountered: Error during K2 5.6 migration to a new machine, keeping the SQL server unchanged. Error message:                       20:49:59:>> Certificates.FindCertificate: Found 1 certificates                       20:49:59:>> RegisterShard.Execute: Adding additonal connection string parameters to config service shard                       20:49:59:>> AdditionalConnectionStringParameters.AmendSQLConnectionString: Additional connection string parameter value: empty                       20:49:59:>> AdditionalConnectionStringParameters.AmendSQLConnectionString: Additional ConnectionString Parameters is empty                       20:50:04:>> AnalyzableAction.PopulateValidate...
Read more

Client Credentials flow with K2 Cloud with Odata, Workflow REST or SCIM

Image
This guide outlines the steps to using the Client Credentials Flow for accessing Nintex K2 Cloud's OData, Workflow REST, or SCIM APIs. Before you begin: Ensure your environment is eligible for Client Credentials Flow by contacting Nintex support ( https://customer.nintex.com/cases/Pages/default.aspx ). Have a SHA256 hash of the client secret of your choosing ready. Steps: Onboarding: Open a support ticket with Nintex requesting the onboarding of the Client Credentials Flow for your environment. Provide the SHA256 hash of your the client secret. https://help.nintex.com/en-US/k2cloud/userguide/current/Content/IdProviders/ClientCredentials.htm You can Generate the secret hash from a Client Secret value in a .NET console application. The onboarding team does not need the actual secret value, only the hash of it. Use the following steps and code example to generate the hash: Add the  IdentityModel  NuGet package. Add the  IdentityModel  library reference in the ...
Read more

Blocking error RegisterServiceInstanceObjects when upgrading to K2 5.6/5.7

K2 5.7 Upgrade Error: Blocking Issue with Orphaned Service Instances Error Message:             07:30:39:>> AuthorizationBase.RegisterServiceInstanceObjects: Current ServiceType and ServiceInstance details: ServiceType.Guid = GUIDValue1. ServiceInstance.Guid = GUIDValue2 . ServiceInstance.Name = ServiceInstanceName             07:30:39:>> ConnectionHelper.GetServerInstance: Create 'AuthorizationClient' instance using ConnectionContext             07:30:39:>> AuthorizationBase.RegisterObject: Validate Parent             07:30:39:>> AuthorizationBase.Execute: Logged Error: Failed: System.Exception: Item 'GUIDValue1' does not exist    at SourceCode.Install.Package.Actions.Authorization.AuthorizationBase.RegisterObject(String name, Guid id, Guid parentID, Guid classID, String className, Boolean inherit, Boolean propagate, IIdentityReferenc...
Read more